Performance Metrics Plan for the Montgomery County Department of Health and Human Services

DHHS found that they were inefficiently recording data used to create their necessary reports. With more than 130 direct service programs and contracted services from 700 different providers, the data from those services weren’t always properly recorded. For example, data for some reports, such as the Monthly Trend Reports (MTRs), was recorded and tracked on […]

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System Architecture for the Montgomery County Department of Health and Human Services

This design-oriented, community service project has the potential to improve productivity in Montgomery County’s Department of Health and Human Services (DHHS) by providing a central standardized management system. The project goal is to evaluate and assess existing cloudbased data storage systems for a future developer to implement. Client: Noune Sekhpossian, Noune.Sekhpossian@montgomerycountymd.gov DHHS collects ongoing data […]

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UI / UX Proposal for the Montgomery County Department of Health and Human Services

Montgomery County’s Department of Human Health and Services (DHHS) is the county’s largest government agency and is responsible for public health and human services that help address the needs of the community’s most vulnerable children, adults, and seniors. DHHS delivers services at more than 20 locations in Montgomery County and has over 130 direct service […]

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Fitness Portal Needs and Feasibility Assessment for M-NCPPC Prince George’s County Department of Parks and Recreation

The Prince George’s County Parks and Recreation Department is seeking to develop an online portal to deliver fitness content. This report presents an initial needs and feasibility assessment of the opportunities and challenges that setting up a portal would involve. The report also includes information on how a portal could be implemented. […]

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Harford County Department of Parks & Recreation Turf Management Program

The purpose of this document is to provide an agronomic plan for the Harford County Department of Parks & Recreation that establishes a minimum/recreational level turf grass standard for a variety of activities and that uses the most cost-effective treatment options available. The department maintains 91 multi-purpose fields and 58 baseball and softball diamonds. All […]

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Therapeutic Recreation in Harford County, Maryland Internship: An Evaluation of Existing Programming and an Assessment of Future Needs

Although employment, housing, education, health care, transportation, and long-term services and support are all pressing issues for people with disabilities, recreation, and in particular therapeutic recreation, has increasingly been viewed as a pathway to improved quality of life. But less understood are the factors associated with engaging in therapeutic recreation. The Harford County Therapeutic Recreation […]

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Senior ID Access Card Research Report

The Department of Parks and Recreation is seeking to increase both the number of sign-ups and participation of seniors in the M-NCPPC Senior ID program. This project supports the Department’s mission of assisting the physical, mental and social needs of Prince George’s County’s diverse and aging population through the Senior ID card. The shift to […]

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Increasing Engagement in the Eyes Have It Initiative

The Parks and QUEST team provided recommendations for increasing engagement in the Eyes Have It Initiative with a focus on identifying application barriers for parks and trades staff for M-NCPPC by creating a customer definition chart to better visualize and understand the main points within the current Eyes Have It application cycle process flow for […]

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Senior Citizen Technology Accessibility Assessment

The Prince George’s County Department of Parks and Recreation runs numerous programs to serve senior citizens. This includes programs ranging from intellectual and physical engagement to social services and healthcare-related programs. Due to the pandemic and enforcement of social distancing protocols, the county has moved most of its services online. The Department of Parks and […]

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