City Services Artificial Intelligence


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We would like to improve access to City services. For example, many of the City’s services are accessible by calling 311, using the TacomaFIRST 311 mobile app, and City website. With more and more homes having virtual assistants, such as the Amazon Echo (commonly called Alexa) and Google Home devices, we see the opportunity for City residents using these systems to engage them for City services. Additionally, these low-cost AI devices could be deployed in public places like Police substations, public transit stops, libraries, shelters, etc. for community members having real-time access to City service information.

Read the final student report delivered to the local gov/community partner.

Livable City Year Contact Info
Teri Thomson Randall
Program Manager

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Local Government / Community Contact

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