Improving Customer Satisfaction for Native Spanish Speakers

Metro Transit would like to improve response rates to their customer satisfaction surveys among native Spanish speakers to improve service and amenities for this community. Students will conduct interviews in Spanish with native Spanish speakers to both gather information about where and how to distribute customer satisfaction surveys, as well as to gain feedback about […]

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Engaging the Diverse Stories of Transit Riders

Metro Transit has an overarching goal of communicating the importance of public transportation to the Twin Cities community to raise awareness of transit as a community asset. Students will research the diverse stories of transit riders and how transit has been a part of their lives. Students will collaborate with SCP Artist-in-Residence Sarah Nelson to […]

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Tracking Metro Transit’s Fleet Vehicles

Metro Transit seeks to develop a tracking system for its non-revenue fleet vehicles. Metro Transit is interested in standard operating procedures for both paper-based and technological options that meets the standards for record management and minimizes resources needed for implementation. Students in OPMT 360 will develop recommended standard operating procedures to achieve these goals and […]

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South Campus Neighborhood Project Right-of-Way Improvement

Many street signs are missing, ineffectual, or vandalized. Creates feelings of danger, safety concerns for vehicles and pedestrians, and concerns over property depreciation for property and business owners. Tamper-proof designs such as tack-welding could prevent thievery, and increased fines for sign stealing and increased rewards for finding stolen signage could further discourage it. It would […]

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Preventing Littering at Transit Stops

Litter at transit stops adversely affects environmental quality and contributes to negative perceptions of transit stops and transit riding. Metro Transit would like transit stops to be a comfortable waiting space for transit riders. Students will develop a behavior change campaign for selected transit stops in the Twin Cities to deter littering and promote comfortable […]

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Improving Walkability in Northeast Bellevue

In March 2018, Parks and Community Services implemented a new recreation program registration system which allows customers to view and register for programs and is accessible on all mobile devices. With this new system, along with other systems in place, the city is looking to develop customizable program brochures to better serve our online customers. […]

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Modeling and measured bicycle counts and bicycle safety on W. Alisal Road with respect to the West Alisal Road Diet

In analyzing the impacts of the road diet on West Alisal in Salinas, our group observed that there is variety in the stakeholder populations. Drivers, pedestrians, bus passengers, bicyclists, and others, are all stakeholders that will be impacted by the road diet. Our group decided to focus on the bicyclist population near the Hartnell College […]

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Transit Public Outreach Project

In fall of 2016 at California State University Monterey Bay (CSUMB), the Environmental Studies undergraduate program began offering its first group-based capstone course that was based on its first Projects for Sustainable City Year course (ENSTU 471). Capstone projects are a senior-level, project based graduation requirement for an undergraduate degree. The Sustainable City Year projects […]

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South Campus Neighborhood Project Complete Streets

Implement a roundabout and several new and improved light fixtures to improve safety and also aesthetics while keeping cost in mind. Problem Definition: Unsafe pedestrian and cycling conditions due to lack of luminance as well as lack of proper street infrastructure. Unsafe yield signs at intersections with blind spots, no reserved safe space for cyclists […]

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Complete Streets

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