Evaluation Optimization and Support- Resource Page


In an effort to support our programs, EPIC-N provides evaluation optimization through our Qualtrics and technical assistance resources.

As part of EPIC-N membership, members receive Qualtrics licenses, free of charge, for evaluation and support of all aspects of program performance. Qualtrics is a cloud-based platform widely used for organizational management, research, and evaluation. It enables users to conduct surveys and polls and to garner feedback using a variety of distribution means. The evaluation results can be statistically analyzed and viewed in online and downloadable reports. This license also allows you to share your evaluation tools and reports and collaborate with other users.

In addition to the Qualtrics license, members are offered 1:1 technical assistance appointments with EPIC-N staff to go over Qualtrics applications and provide help with any evaluation needs.


EPIC-N members can use the evaluation optimization and support resources to:

  • receive training on how to use Qualtrics
  • evaluate student and faculty experience and community satisfaction with EPIC-N Projects
  • use the feedback from these surveys to create reports that can be presented to university and community leaders.
  • use feedback from Qualtrics surveys to improve upon program functionalities.

How to Access


  1. Open the EPIC-N website
  2. Click on “Member Commons” on the top right of your screen
  3. Log in or create an account
  4. Click on “Request Support” in the upper right corner
  5. Fill out a request specifying your interest in using EPIC-N’s Qualtrics resources
  6. Wait for a response from our support team

Technical Assistance:

  1. Go to the EPIC-N website
  2. Click on “Request Support” in the upper right corner
  3. Log in or create an account in the Member Commons
  4. Fill out ticket with your request 
  5. Wait for a response from a member of our support team


“If cities are measuring their success, they are able to tell their story. And if you have a bunch of EPIC-N cities that are measuring their success, now EPIC-N can tell that story of the model. That makes it easier for us to learn from each other.”
-Andrea Fox, Town Manager


EPIC-N is committed to continuous improvement and providing quality resources to our members. If you have recently used this benefit of EPIC-N membership, please complete this quick form.

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